Privacy notice
Last updated:
9 December 2019
This notice applies across all websites that we own and operate and all services we provide.
We may need to update this notice from time to time. Where a change is significant, we’ll notify you here what has been updated.
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at enquires@hwconsulting.co or send us mail to: PO Box 5199, Dalkeith WA 6009, Australia.
Type of information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback and recommendations.
How we collect this information
When you use our website and engage us to provide you with services, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we collect this information
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Clients with assistance and support;
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To be able to contact our Visitors and Clients with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information
Our company website is hosted on the Wix.com platform. Wix.com provides us with the ability to advertise our business and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with you
We may contact you to respond to your enquiries, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce any user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How we use cookies and other tracking tools
We use first and third party cookies on our site for many important reasons, such as:
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To provide a great experience for our visitors and clients.
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To identify our our clients and potential clients.
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To monitor and analyse the performance, operation and effectiveness of our website.
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To ensure our platform is secure and safe to use.
A good sources of information regarding cookies is All About Cookies. The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
How you can withdraw your consent
If you don’t want us to process your data anymore, please contact us at enquires@hwconsulting.co or send us mail to: PO Box 5199, Dalkeith WA 6009, Australia.